Online Learning - Student FAQs

Online Classes FAQs

 

  1. Are online courses fully transferable college course accepted for credit at all California universities? Yes. Online  courses at Mission College are fully transferable.
  2. Are there any special fees or hidden costs? No. Course fees are the same as any on-campus course.

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  3. Are there required books to buy? Yes, just like any other college course a textbook may be required. Textbooks can be purchased from the Mission College Bookstore or through a number of online outlets.
  4. There is a note in the Class Schedule that lists the number of online weekly hours for the course. Is this the amount of time I can expect to spend on the course each week? The online weekly hours refer to the "lecture" hours for the course. It means that you will spend, at least, that number of hours online. In addition, you can expect to spend an additional two hours of "homework" for every lecture hour. The additional time may or may not be spent online. To calculate the total weekly hours, multiple the online weekly hours by 3. For example, if the online weekly hours are listed as 3.4, then you can expect to spend 10.2 hours per week on the course. See the answer to question #5 below for additional  information regarding course time.
  5. How much time does an online course require? Academic courses are assigned units based on the amount of time a student is expected to devote to learning per semester. A one unit semester long course typically equals 48-52 hours per semester, one third is in class, and two-thirds is study/homework. For every hour in class you can expect to spend two hours of study/homework per week. Even though online courses do not have weekly face-to-face meetings, the time commitment per week is the same. For a one-unit online course that meets once a week over the entire semester, the minimum is three hours of student work per week. For a three-unit online course, the minimum is nine hours of student work per week.
  6. Are online courses self-paced? Online courses are not self-paced. You will have weekly assignments and due dates.

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  7. How do we get our assignments? Assignments and other course materials are usually found in the Lessons Tab in you ANGEL course shell. Specific information for your course will be given to you on your syllabus.
  8. How do we turn in our assignments? Most student work is submitted, graded, and returned via ANGEL. Specific information for your course will be given to you on your syllabus.
  9. Do I have to come on campus to take exams? Specific information about on campus exams is included in the Mission College Class Schedule.
  10. Does every online course have an on campus orientation? No. Specific information about on campus orientations is included in the Mission College Class Schedule.
  11. Are counselors available for onlinelearners? Yes. To find out more about the counseling services available at Mission College, go to the Mission College Distance Counseling Website
  12. Can students taking online courses qualify for financial aid? Yes, online learners qualify for financial aid. For information abut financial aid, go to the Mission College Financial Aid Website.

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  13. I need help with MC Portal. Whom do I contact? If you need help with MC Portal, send an email to askmc@wvm.edu.
  14. What is Canvas? Canvas is a Web based course management system adopted by Mission College for all
    courses. Canvas provides a safe, password protected, virtual environment for students and instructors. When you log into Canvas, you will see a listing of courses in which you are currently enrolled. Canvas includes all of the course materials and communications resources you will need to be successful in your online courses.
  15. Do you have any tips or advice on how to be successful with online learning? Yes, the All Online Students page lists best practices for success with online learning under the heading, Best Practices for Success with Canvas.
  16. Can I use my iPad to access Canvas? Yes, Canvas is fully functional on an iPad.
  17. I'm registered for an online course; why can't I access my Canvas account? If you are a new student, you will not have access to Canvas until the first day of class. New accounts are created in Canvas at 12:00 a.m. (midnight). Please wait for one day for registration in Canvas to take place.
  18. Why is a course I'm taking not listed on my Canvas Home Page? You will not have access to your courses until the first day of class. If you added the course after the first day of class, it can take up to 24 hours before you will see it on your home page.

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  19. How do I learn more about using Canvas? Go to the Canvas Training (Student) page for links to Canvas resources.
  20.   Why can't my instructor open my documents? It may be that you're not formatting the document as required. Please contact your instructor to find out what format he or she prefers.
  21. Why can't I open my instructor's documents ? It may be that you don't have the supporting software. Please ask your instructor what software formats they are using.
  22. Why can't I open my instructor's PowerPoint presentations? It may be that you don't have the supporting software. Please ask your instructor what software formats they are using.
  23. What do I do if I am having trouble taking an exam? If you are locked out of your test, contact your instructor immediately by e­mail or telephone. Most instructors have a policy about this in their course syllabus. Also try closing all other browsers and tabs. Movies and music use bandwidth that may disrupt your Canvas exam.